Contact PetBite
We'd Love to Hear From You!
Whether you have a question about our database, want to request a new food evaluation, or have a business inquiry, the PetBite team is here to help.
URGENT MEDICAL EMERGENCY WARNING
PetBite is an educational platform and database, not a veterinary clinic. We do not provide medical advice, diagnoses, or emergency support.
If your pet has ingested a toxic substance or is showing signs of illness, do not wait for our response.
Emails regarding urgent medical situations will not receive medical advice.
How Can We Help You?
To help us route your inquiry to the right team member and get back to you as quickly as possible, please let us know the nature of your message when you reach out:
Database Requests & Food Submissions
Can't find a specific human food, plant, or snack in our database? We are constantly expanding our directory. Send us the name of the ingredient, and our team will research its veterinary-backed safety profile and add it to our platform.
Technical Support & Bug Reports
Did you encounter a glitch while using our search engine? Is a page not loading correctly on your device? Please let us know so our technical team can fix it and improve your browsing experience.
Partnerships & Media Inquiries
For collaboration requests, affiliate partnerships, advertising opportunities, or media features, please reach out to our business development team. We are always open to partnering with reputable brands in the pet care industry.
General Feedback
Your feedback helps us grow. If you have suggestions on how we can improve PetBite, or if you simply want to share how our platform helped you and your furry friend, we are all ears!
Get In Touch
As a modern, digital-first platform, we handle all our user support and inquiries exclusively via email to ensure accurate, written records and efficient response times.
contact@petbite.appPlease note: We do not offer phone support at this time. All inquiries must be directed to the email address above or submitted through our contact form.
Response Time: We value your time. Our dedicated support team reviews every message and typically responds within 24 to 48 business hours (excluding weekends and major holidays).
Send Us a Message
Fill in the form below and we'll get back to you within 24-48 hours.